Reviews

This dealership in particular was not transparent on their deal. We drove 2 hours for a vehicle we’ve been interested in, with a newborn. We were obviously looking to buy. They were uncooperative on negotiating a trade-in. Which was frustrating because we were not interested in driving 2 vehicles 2 hours back home. Then when it came time to finally talking numbers, the sales person was getting frustrated with us and actually kept trying to talk us out of purchasing the vehicle. He kept telling us to walk away because he didn’t want to keep walking back to his finance manager with a new offer. Also, he didn’t even know how to discuss a lease with us. Well before we finally decided to sign there was approx a $2k difference that wasn’t adding up to the total. We tried to ask ours sales associate and he told us to ask when we sign and if we don’t agree don’t sign anything. We obviously were confused. They added on $1995 of dealer “add-ons” such as nitros in the tires etc... no. That’s shady. That’s msrp markup because of supply and demand. And lastly what really upset us. They would not accept our first responders discount for GM, even though they would have been reimbursed by GM themselves. We really felt disrespected at that point. BOTH my wife and I have worked very hard this last year through and pandemic. So no I do not recommend this dealership to anyone, poor management, poor salesman, and extremely poor service.

That finance guy you have , Mr. Frees is the most knowledgeable and pleasant experience ever buying a car. Your dealership is very lucky to have him.

Great!

1st salesperson was not very familiar with pickup. Person we saw next day was much more familiar with this vehicle

I had a wonderful experience. My sales rep Monica was excellent

3 items of concern: 1. Was told that the recall fix would take 1 and a half hours - it took over three hours. 2. Was told I would be called when work was complete - was not called. 3. Was required to sign a waiver stating if repairing the airbag problem caused cracks to my dash that neither Chevrolet nor the dealership would be held responsible for those cracks. I signed the waiver because if I had not, the repair work needed to fix the Chevy recall problem would not be done.

My rep was friendly and welcoming he greeted me by name for my oil change I had an exhaust leak on my new car and asked them if they could keep an eye out to find where the noise was coming from, came back an hour later car was waiting for me and they fixed my issue! Great job guys I really appreciate it!!

Everyone was excellent as usual. Wes is an asset to your company.

The sell polling of the truck was ok.but being told one price on the grill guard ,then another when it was time to have it put on.

Lack of service