Kristie G
CALDWELL, TX | 2025 Chevrolet Silverado 1500September 1, 2025
I've been to several Chevy service centers for oil changes and services on my vehicles. Caldwell Chevrolet has by far the best service center I have been to.
Response from Caldwell Country Chevrolet
September 2, 2025That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
Kelly E
SOMERVILLE, TX | 2019 Chevrolet 1500 SilveradoAugust 13, 2025
Initially was a good experience. Wesley in Service Dept. was very professional & they were able fix the issue at hand. Unfortunately I was given maintenance recommendations for new front/rear brakes & rotors & new axle seal for around $2800. We brought to another reputable shop for a second opinion & all that was needed to be replaced was rear brake pads. for <$600. Yet another reason we typically do NOT bring our vehicles to dealerships for service. Front brakes were not in bad condition & rotors were all in good condition. Axel seal had previous stain and is no longer leaking..Sorry guys - won't be back.
Response from Caldwell Country Chevrolet
August 14, 2025Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Leray N
BRYAN, TX | 2020 GMC TerrainAugust 1, 2025
Quick service, excellent waiting room.
Response from Caldwell Country Chevrolet
August 2, 2025It's our commitment to ensure quality customer care by providing excellent waiting room as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Jack Hilliard D
BRYAN, TX | 2022 Chevrolet 1500 SilveradoJuly 2, 2025
Wesley was friendly and really easy to work with on getting the repairs done to our vehicle
Response from Caldwell Country Chevrolet
July 3, 2025Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Roger Or Cheryl M
LEXINGTON, TX | 2003 Chevrolet Silverado 1500June 5, 2025
As far as I can tell, the work you do is great. Yet even though I paid for an alignment less than a month ago you are recommending that I get an alignment done again because you replaced the tie rod ends on the truck. I thought I had a 6 month/6,000 mile warranty on the alignment I just got.
Response from Caldwell Country Chevrolet
June 5, 2025Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Anita at (979) 567-1500 to discuss your concerns, as your satisfaction is of utmost importance to us.
Willam R
MILANO, TX | 2025 Chevrolet Silverado 2500 HDJune 4, 2025
Lee Jenkins is the best there is, including the others that are involved in buying a vehicle. They treat everyone like family.
Response from Caldwell Country Chevrolet
June 5, 2025Willam Riley, thanks again for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Caldwell Country Chevrolet!
John C
CALDWELL, TX | 2016 Chevrolet ColoradoJune 3, 2025
I'm glad they help me stay up on necessary service to keep my vehicle in top shape.
Response from Caldwell Country Chevrolet
June 3, 2025Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Shane B
COLLEGE STATION, TX | 2023 Chevrolet TahoeMay 26, 2025
Wonderful staff, efficient service, comfortable waiting area with coffee!
Response from Caldwell Country Chevrolet
May 27, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Betty H
BRYAN, TX | 2024 Chevrolet Silverado 1500May 26, 2025
I had an appointment and was taken in as soon as I arrived and was finished and on my way home in an hour or less.
Response from Caldwell Country Chevrolet
May 27, 2025Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
Holly B
LEXINGTON, TX | 2023 Chevrolet TahoeMay 1, 2025
Wesley was very kind and explained what my vehicle needed. Also I love that my vehicle gets a wash after service. Thank you!!
Response from Caldwell Country Chevrolet
May 1, 2025Thank you for your kind words! We're happy to hear that Wesley provided great service and explained everything clearly. We’re also glad you enjoyed the complimentary car wash! We look forward to seeing you again soon!